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API and webhook versions 2024.06.30 and 2024.12.31 were deprecated on January 31, 2026. A grace period has been provided to allow partners time to migrate.
On April 1, 2026, these versions will be inactive. Any traffic still using deprecated versions at the time of enforcement will be automatically migrated to the next available version.
Action required: If your application is still sending requests to or receiving webhooks on deprecated versions, you must migrate to the latest stable version before April 1, 2026.
If your integration has not addressed breaking changes introduced in newer versions, this automatic migration may result in unexpected behavior or disruptions.
Resolved -
This incident has been resolved.
Mar 18, 23:36 PDT
Identified -
We've identified an issue causing limited access to some endpoints on Homes APIX. We will update you with the latest information as soon as possible.
We apologize for the inconvenience, and please don't hesitate to contact us if you need further assistance.
Mar 18, 23:22 PDT
You may now retrieve the messages via the GET /v2/threads/{thread_id}/messages endpoint. If you require further assistance, please do not hesitate to reach out via the Support Portal.
Mar 11, 18:49 PDT
Monitoring -
We are actively monitoring an issue that affected webhooks and the Messages GET API for new booking threads. Partners may have been impacted during the window of Feb 24, 2026 5:26 PM PST through Feb 25, 2026 7:25 PM PST.
Impacted partners may not have received webhook notifications for the first message in a new booking, and may be unable to retrieve those messages via the GET /v2/threads/{thread_id}/messages endpoint.
We have identified the root cause of this issue and deployed a mitigation. We are working on backfilling impacted data.
Mar 2, 06:47 PST