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Past Incidents
Jun 13, 2026
No incidents reported today.
Jun 12, 2026
No incidents reported.
Jun 11, 2026
No incidents reported.
Jun 10, 2026
No incidents reported.
Jun 9, 2026
No incidents reported.
Jun 8, 2026
No incidents reported.
Jun 7, 2026
No incidents reported.
Jun 6, 2026
No incidents reported.
Jun 5, 2026
Resolved -
This incident has been resolved.
Jun 5, 11:33 PDT
Jun 5, 11:33 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 4, 23:42 PDT
Jun 4, 23:42 PDT
Investigating -
We are actively investigating an increased number of 500 errors being served in response to PUT requests made to the Listings API.
This issue began today, June 4, at approximately 9:00 UTC and spike between 9:30 and 10:45 UTC. These errors are persisting at a small scale, intermittently.
We will provide more updates as they become available. We apologize for the inconvenience.
Jun 4, 17:35 PDT
This issue began today, June 4, at approximately 9:00 UTC and spike between 9:30 and 10:45 UTC. These errors are persisting at a small scale, intermittently.
We will provide more updates as they become available. We apologize for the inconvenience.
Jun 4, 17:35 PDT
Jun 4, 2026
Resolved -
Calendar update delays have been resolved. Please contact API Support if you are still experiencing delays.
Jun 4, 20:11 PDT
Jun 4, 20:11 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 4, 11:33 PDT
Jun 4, 11:33 PDT
Investigating -
We had an issue that resulted in delayed processing of calendar and availability updates submitted through the calendar operations endpoint. Affected requests were either accepted successfully but took longer than usual to be reflected, with processing delays of approximately 45 minutes to 2 hours during the peak of the impact or failed altogether.
The issue began on June 3, 2026 at approximately 02:00 UTC and was resolved on June 4, 2026 at approximately 05:30 UTC. This issue affected some partners submitting high volumes of calendar updates. Please retry any updates that did not take effect, and reach out to us via the Support Portal if you are still encountering the issue.
Jun 4, 11:33 PDT
The issue began on June 3, 2026 at approximately 02:00 UTC and was resolved on June 4, 2026 at approximately 05:30 UTC. This issue affected some partners submitting high volumes of calendar updates. Please retry any updates that did not take effect, and reach out to us via the Support Portal if you are still encountering the issue.
Jun 4, 11:33 PDT
Jun 3, 2026
No incidents reported.
Jun 2, 2026
Resolved -
This incident has been resolved.
Jun 2, 18:46 PDT
Jun 2, 18:46 PDT
Monitoring -
A fix has been deployed as of 20:30 UTC and and we are currently monitoring the results. Partner are encouraged to reach out to us if they continue to face errors related to the Standard or LOS Record Calendar APIs.
Jun 2, 14:09 PDT
Jun 2, 14:09 PDT
Investigating -
We are currently investigating an increased number of 500 Errors and high latency impacting requests to both Standard and LOS Record Calendar API endpoints. This pattern began today, June 2, at approximately 19:00 UTC.
We recommend retrying any requests that are not processed successfully (as indicated by delivery of `async_request_failure_notification` webhooks).
Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.
Jun 2, 13:51 PDT
We recommend retrying any requests that are not processed successfully (as indicated by delivery of `async_request_failure_notification` webhooks).
Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.
Jun 2, 13:51 PDT
Jun 1, 2026
Resolved -
This incident has been resolved. The affected internal services are recovering and are, at this time, functioning correctly. No additional action is required on the part of our partners.
Jun 1, 13:35 PDT
Jun 1, 13:35 PDT
Investigating -
We are actively investigating intermittent 404 errors affecting the /v2/listing_photos endpoint. Some partners may experience failures when uploading, updating, or deleting listing photos. These errors are server-side and do not indicate that your listings or photos have been removed.
To verify the actual state of a photo that returned a 404, call GET /v2/listing_photos?listing_id={listing_id} for all photos on a listing, or GET /v2/listing_photos/{photo_id} for a specific photo. Confirm whether the change took effect before retrying.
Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.
Jun 1, 09:00 PDT
To verify the actual state of a photo that returned a 404, call GET /v2/listing_photos?listing_id={listing_id} for all photos on a listing, or GET /v2/listing_photos/{photo_id} for a specific photo. Confirm whether the change took effect before retrying.
Our engineering teams are working to identify and resolve the issue, and we will update you with the latest information as soon as possible.
Jun 1, 09:00 PDT
May 31, 2026
No incidents reported.
May 30, 2026
No incidents reported.