In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 05, 2024 - 00:00 PST
Scheduled - Changelog [published Oct 16]: https://developer.airbnb.com/changelog/changes-to-step-free-guest-entrance-feature

To streamline the step-free entrance accessibility feature, "Step-free path to the guest entrance" will be removed and combined with "Step-free guest entrance”, for one simplified feature called "Step-free access”.

We will automatically update listings to only use the "Step-free access" accessibility feature. The migration begins on November 5, 2024 and lasts approximately one month. During this period, the submission of both accessibility features will be temporarily disabled. On December 5, 2024, the submission of home_step_free_access ("Step-free access") will be re-enabled.

Learn more: https://developer.airbnb.com/changelog/changes-to-step-free-guest-entrance-feature

Nov 5, 2024 00:00 - Dec 6, 2024 00:00 PST

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Past Incidents
Nov 20, 2024
Resolved - This issue has been mitigated as of 12:37 PM (PST).

Please retry any failed requests during the incident window. We apologize for the inconvenience.

Nov 20, 14:17 PST
Investigating - We are actively investigating an increased number of 500 errors across multiple endpoints, which started today (November 20, 2024) around 11:58 AM (PST). This issue also affects processing requests to Async APIs.

Our engineering teams are working to get everything up and running again, and we will update you with the latest information as soon as possible.

Nov 20, 12:21 PST
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Resolved - This issue has been mitigated as of Wednesday, Nov 13 at 1:50 PM (PST). Please retry any failed requests during this incident window.

We apologize for the inconvenience.

Nov 14, 14:44 PST
Monitoring - We experienced an issue causing an increase in 500 errors across multiple API endpoints. The errors started on Wednesday, Nov 13 at 11:30 AM (PST). This has since been resolved on Wednesday, Nov 13 at 1:50 PM (PST). Please retry any failed requests during this incident window.

We apologize for the inconvenience.

Nov 13, 14:08 PST
Nov 13, 2024
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.