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Scheduled Maintenance
Important update: TLS ciphers May 1, 2024 09:00-14:00 PDT
We are in the process of upgrading our digital signature algorithm to ECDSA Certificates and transitioning to a more robust and faster TLS cipher suite. This shift will not only strengthen security but also enhance our efficiency, speed, and performance of secure communications.

Starting May 1, 2024, we will exclusively support the following ciphers:

- TLS-AES-256-GCM-SHA384
- TLS-CHACHA20-POLY1305-SHA256
- TLS-AES-128-GCM-SHA256
- ECDHE-ECDSA-AES256-GCM-SHA384
- ECDHE-ECDSA-AES128-GCM-SHA256
- ECDHE-ECDSA-CHACHA20-POLY1305

Please make plans to update your systems accordingly as soon as possible. If your client does not support any of the ciphers listed above, you will not be able to establish a connection with our API.

Posted on Mar 20, 2024 - 10:04 PDT
Past Incidents
May 8, 2024

No incidents reported today.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
Resolved - This incident has been resolved.
Apr 24, 09:14 PDT
Monitoring - We've identified and fixed an increased number of 500 errors across Messaging API starting 9:30 PM AM PST 18th April.
This issue has been mitigated at 4:30 PM PST 22nd April.

Please apply any failed requests during the incident.

Apr 23, 02:45 PDT
Investigating - We are actively investigating an increased number of 500 errors across multiple endpoints. These errors started Friday April 18th, 2024 around 9 PM PDT. Our engineering teams are working to get everything up and running again and we will update you with the latest information as soon as possible.
Apr 22, 03:31 PDT