Investigating - Our team is currently investigating a problem where portions of the Partner Portal may not be loading correctly. We'll share further updates as soon as possible.
Apr 03, 2025 - 09:44 PDT
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Past Incidents
Apr 3, 2025
Unresolved incident: Issues Affecting the Partner Portal.
Resolved -
The issue has been resolved. If you are still encountering problems, please reach out to us through the Support Portal.
Apr 1, 05:45 PDT
Monitoring -
We launched a fix for this issue on March 31 at 3:00 PM (PDT) and will monitor the results.
The issue started on March 30 at 11:30 PM (PDT). It caused listings to stay API-connected after a Host disconnected from an application. You may have experienced this error when attempting to API-connect a listing, the error message says: "This listing is connected to a different API partner" when trying to API-connect a listing.
If you still facing this error, please contact us through the Support Portal.
Mar 31, 17:00 PDT
Investigating -
We are looking into reports that listings stay API-connected after a Host disconnects from an application. Our team is working on this issue and will share updates when we have more information.
Mar 31, 11:17 PDT