Issue creating Support Tickets via Partner Portal

Incident Report for Airbnb API

Resolved

This issue was resolved on Friday (October 17, 2025) around 10:00 PM UTC.

Posted Oct 19, 2025 - 16:41 PDT

Investigating

We are currently investigating an issue that is preventing some partners from creating Support Tickets.

For critical issues that require escalation, kindly contact your Airbnb Connectivity Partner Manager.
Please see ticket priority guidelines - https://developer.airbnb.com/docs/create-and-manage-support-cases#ticket-priority

We are looking into the matter and will update you with the latest information as soon as possible.

Posted Oct 17, 2025 - 01:39 PDT