This incident has been resolved. Please contact us if you still can't see API-connected listings on the Partner Portal.
Posted Jan 05, 2024 - 19:33 PST
Update
We are still working on this issue.
You may still view listing-related events by filtering by Listing ID on the Partner Portal Events Dashboard. You may also utilise GET requests to view the current snapshots of a listing if required.
We apologise for the inconvenience caused.
Posted Jan 04, 2024 - 22:32 PST
Update
We are still working on this issue, apologies for the inconvenience.
Posted Jan 04, 2024 - 08:53 PST
Identified
We are investigating an issue affecting our Diagnostic tools in the Partner Portal that started today Jan 3, 2024 around 12:00PM PST. Currently, you might not see any API-connected listings on the Listings dashboard, and in a listing's overview page, you might see the following message "The listing is not API connected". Please note that no listings were disconnected due to this incident; this issue affects the Partner Portal view only.
We are actively working to resolve this issue, and will post more updates as soon as possible.